Hands on a laptop showing setup steps, next to a small machine, a coiled cable and an open printed guide.
Support

Help when you need it

Reach a person who knows your fleet.

Ways to get help

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Ask a person

Send us your question with the form and a person replies.

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Client portal

Sign in to see your fleet, your tickets and your documents.

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Guides

Short guides to Onyx: alerts, lockouts and the Home screen.

What you get today

  • Book a Demo: a 30-minute walkthrough with a person, tailored to what you run.
  • Help during setup: we set Onyx up on your machines and your network, and a person stays with you until it runs.

Questions

Who answers when I ask for help?

A person from our team, not a bot.

Can you see my fleet?

Only if you add the managed service and give us access.

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