Privacy policy

Last updated: September 26, 2026

This notice describes the SoFluxIT LLC marketing website. Customer monitoring environments and service data are governed by the applicable service agreement and any agreed data-processing terms.

Information you provide

When you book a demo, we collect your name, company, business email, role, approximate environment, and any description you choose to provide. We store the submission with a reference and timestamp to review your enquiry, respond, and arrange the demo. Submitting the form does not subscribe you to a marketing list. Please do not send passwords, access keys, or confidential operational records.

Website operation

The website and its hosting or network providers may process IP addresses, request times, browser information, and requested URLs to deliver pages, diagnose problems, and reduce abuse. The form uses temporary rate-limiting records; these are separate from the saved enquiry.

Cookies and browser storage

The website does not include advertising pixels or analytics trackers. The website uses a fixed visual theme and does not store a theme preference. A browser preference records your optional-storage opt-out. Hosting security services may use necessary technologies to deliver and protect the site.

The “Ask May” front desk runs entirely in your browser. It matches your question against answers written into this website; it does not use an AI model, and your questions are not sent to us or stored.

Manage cookies and optional storage

Access and disclosure

Enquiry records are stored on servers controlled by SoFlux IT for follow-up. Hosting and network providers may process information needed to deliver the website. Information may also be disclosed where required by applicable law. The website does not send enquiry data to an advertising network or automatically add it to an external CRM.

Retention and security

Enquiry records do not automatically expire in this website. SoFlux IT reviews retention and deletion as part of managing enquiries, ongoing business relationships, and applicable recordkeeping duties. You can request deletion using the contact route below. Browser preferences remain until you change them or clear site data. No storage or transmission system is completely secure.

Your choices and requests

You may ask about information held about you, request correction or deletion, or ask us to stop enquiry follow-up. Available rights and exceptions depend on applicable law. We may need to verify your request before changing or disclosing records.

Use the website contact form and put “Privacy request” in the description. Choose “Not sure yet” for the environment and use “Not applicable” for company or role if needed. This is handled as a privacy enquiry, not a demo request.

Changes to this notice

We update this page when website practices change and show the revision date above. Review this notice before sharing information.